Product Care

At Nova Goods, we want to ensure that your purchases stay in excellent condition and provide you with long-lasting satisfaction. Proper care and maintenance can help you get the most out of your products. Below is a guide to help you care for our various product categories.

1. Clothing & Apparel

  • Washing Instructions: Always follow the care label instructions. For most items, wash in cold water with similar colors to prevent fading. Avoid using bleach.
  • Drying: Air-dry your clothing whenever possible. If using a dryer, choose a low heat setting to prevent shrinkage and damage.
  • Ironing: Iron on a low setting as recommended on the care label. Avoid ironing directly on prints or embellishments.

2. Footwear

  • Cleaning: Use a soft brush or cloth to remove dirt and debris. For leather shoes, use a leather cleaner and conditioner. For fabric shoes, spot clean with a mild detergent.
  • Drying: Allow shoes to air-dry at room temperature. Avoid direct heat sources like radiators, which can warp or damage materials.
  • Storage: Store shoes in a cool, dry place and use shoe trees or stuffing to maintain their shape.

3. Home Goods

  • Furniture: Dust regularly with a soft, dry cloth. For spills, clean immediately with a damp cloth and mild soap. Avoid harsh chemicals.
  • Textiles: Follow the care label for washing and drying instructions. For upholstery, vacuum regularly and spot clean as needed.
  • Decor: Clean with appropriate products for the material. For example, glass and metal can be cleaned with glass cleaner, while wooden items may need furniture polish.

4. Electronics

  • Cleaning: Use a microfiber cloth to gently clean screens and surfaces. Avoid using harsh chemicals or abrasive materials.
  • Storage: Store electronics in a cool, dry place and avoid exposing them to extreme temperatures or moisture.
  • Maintenance: Regularly update software and check for any maintenance needs as recommended by the manufacturer.

5. Jewelry

  • Cleaning: Use a jewelry cleaning cloth or solution suitable for the type of metal and stones. Avoid using harsh chemicals.
  • Storage: Store jewelry in a soft cloth or jewelry box to prevent scratches. Keep pieces separated to avoid tangling and damage.
  • Handling: Avoid wearing jewelry while swimming, exercising, or applying lotions and perfumes to prevent tarnishing.

6. General Tips

  • Follow Instructions: Always refer to and follow the specific care instructions provided with your product.
  • Regular Maintenance: Regularly check and clean your products to maintain their quality and longevity.
  • Professional Care: For items that require special care, consider professional cleaning or maintenance services.

If you have any questions or need further assistance with product care, please feel free to contact our customer support team at support@novagoods.com.

Thank you for shopping with Nova Goods. We’re committed to helping you keep your products in top condition!